Why didn't Microsoft have bloggers back in the days when I used to have to do systems support?

Every time I post a question or a request on an MS blog, I always get the response I'm after.

A recent post from Sean Alexander, Group Product Manager for the Windows Digital Media division is no exception.

I wanted to know about using Windows Movie Maker as there is no harm trying out the free stuff before I go out and spend money on a video editing package

Sean has a whole list of tips for WMM beginners so be sure to check the post if that's your thing.